<![CDATA[Fisher Consulting Group]]>https://fisherconsultinggroup.com/https://fisherconsultinggroup.com/favicon.pngFisher Consulting Grouphttps://fisherconsultinggroup.com/Ghost 5.75Sun, 19 Apr 2026 01:36:04 GMT60<![CDATA[Let us give you some clarity...]]>https://fisherconsultinggroup.com/let-us-give-you-some-clarity/659b2d0c03cec06ec5a3b430Wed, 08 Mar 2023 00:42:33 GMT

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]]><![CDATA[Let us give you some vision...]]>https://fisherconsultinggroup.com/let-us-give-you-some-vision/659b2d0c03cec06ec5a3b42fWed, 08 Mar 2023 00:34:28 GMT

Content

]]><![CDATA[Let us help you rise above the rest...]]>https://fisherconsultinggroup.com/let-us-help-you-rise-above-the-rest/659b2d0c03cec06ec5a3b42eWed, 08 Mar 2023 00:32:22 GMT

Content

]]><![CDATA[We will get you on the right path...]]>https://fisherconsultinggroup.com/we-will-get-you-on-the-right-path/659b2d0c03cec06ec5a3b42dWed, 08 Mar 2023 00:13:12 GMT

Content

]]><![CDATA[We will point you in the right direction...]]>https://fisherconsultinggroup.com/slide-1/659b2d0c03cec06ec5a3b42cTue, 07 Mar 2023 23:51:59 GMT

Content of Slide 1.

]]><![CDATA[Our Approach]]>https://fisherconsultinggroup.com/our-approach/659b2d0c03cec06ec5a3b420Tue, 07 Mar 2023 11:00:00 GMT

At Fisher Consulting Group (FCG), we work with organizations to create stronger, more effective teams at all levels. We strive to help each client employee, regardless of role or responsibility, take ownership for creating a healthy, positive work environment and for creating optimal business results.

Our process differs from other approaches in that it is not about us “telling” our clients what to do. It is about supporting our clients in making decisions about what needs to change. It is this pathway that allows for the surfacing of solutions and insights that lie dormant in the organization. It is a process about identifying what role each individual needs to play in the change, and discovering new ways of working together that break-through old habits and ineffective patterns.

Notably, this process, as implemented by FCG, never makes an individual or group of individuals “wrong.” The process is not about good or bad, or about judgment. After all, every organization and/or team has problems at some point, such as with turnover, decreased performance, lowered customer satisfaction, quality problems, distrust, and/or fear.  Our process is about identifying what the company is trying to accomplish, what elements are currently supporting the organization in that effort, and what elements are getting in the way. We then design new ways of working together to best serve both performance and human expectations.

Our approach is premised on the notion that all organizations are a system, and all teams are subsystems within that organizational system. Especially in times of rapid change, the systems can breakdown – or, perhaps, methods that ‘worked' prior to the changes need to be updated to keep pace with the change.

The approach we take is to both diagnose and understand the problem at hand and to create changes in addressing the problem(s) that are from a systemic view, for example: Where is the cause and effect?  What are simply symptoms and what are actual root causes?  Where will we get the highest leverage for improving the situation?  How have all parties worked together to create the problem?  How will all parties work together to solve problems?

Again, during times of stress it can be easy to look for a place to put the blame or to make someone wrong. This ‘blame’ approach is proven both destructive and ineffective in solving the problem at hand. As organizational change agents, we have learned a lot through the years. Effective change and performance improvement requires a focus on the positive, full engagement of all parties, and an emphasis on the opportunity at hand. Clients find that in our work, all participants feel supported and heard while also being challenged to speak their truth, listen to other’s truths, recognize their role in the problem, let their needs be known, take responsibility for improving the situation, commit to creating the experience they want in their work, and be accountable for ultimate business performance and results.

A Customized Approach

We provide a customized approach as we serve each client. Each project planning session provides with the information necessary to suggest strategies for advancing your organization, teams and individuals.

A Balanced Focus on Individual, Team and Organizational Levels

FCG offers an array of products and services to support corporate culture development, team alignment, and leadership effectiveness. The integrated package of products and services links the client's organizational culture to the bottom-line including, performance targets, business strategies, department goals, and balanced scorecard measures. This package also helps leaders in understanding, designing, and creating the culture that will accelerate and sustain the business results they desire. This integration is customized to create improvement at the organizational, team, and individual levels.

  • Corporate Culture Assessment, Design, and Development
  • Organizational, Team, and Cross-Functional group alignment
  • Executive Coaching
  • Leadership Planning and Development
  • Merger Integration
  • Organizational Direction Setting
  • Team Development
  • General Facilitation

Team and Organizational Level:

  • Denison Culture Assessment Process
  • FCG’s High Performance Culture Process
  • FCG’s High Performance Team Process
  • Robert Mager Criterion Referenced Instruction Design (CRI)

Individual Level:

  • Denison 360 Leadership Assessment
  • FCG’s Leadership Coaching for Performance Process (LCP)
  • Leadership Profile Indicator (LPI)
  • Individual Styles Description (ISD)
  • Myers-Briggs Type Indicator (MBTI)®
]]><![CDATA[Our Expertise]]>https://fisherconsultinggroup.com/our-expertise/659b2d0c03cec06ec5a3b41dTue, 07 Mar 2023 10:00:00 GMTAn Overview of Our ExpertiseOur Expertise

Fisher Consulting Group offers an array of products and services to support corporate culture development, team alignment, and leadership effectiveness

Our integrated package of products and services links the client's organizational culture to the bottom-line, as well; to performance targets, business strategies, department goals, and balanced scorecard measures.

Our integrated approach also helps leaders in understanding, designing and creating the culture that will accelerate and sustain the business results they desire. Our approach is designed to create improvement at the organizational, team, and individual levels.

]]><![CDATA[Corporate Culture]]>https://fisherconsultinggroup.com/corporate-culture/659b2d0c03cec06ec5a3b422Tue, 07 Mar 2023 09:00:00 GMT

An arena of particular expertise for Dr. Fisher is corporate culture as it relates to bottom-line business performance. Her work, in partnership with Dr. Daniel Denison, from the University of Michigan Business School, has highlighted the link between a company's culture and the results it achieves in the areas of profitability, sales growth, market share, quality, innovation, and employee satisfaction.

Fisher's culture-related models, tools, and intervention methodologies have now been used by companies worldwide. Her research findings, publications, and consulting activities help corporate leaders to identify and build upon cultural strengths, to prioritize and address key cultural weaknesses, and to target business processes toward measurable business results.
]]><![CDATA[Articles & Publications]]>https://fisherconsultinggroup.com/articles-publications/659b2d0c03cec06ec5a3b427Tue, 07 Mar 2023 08:00:00 GMT

Fisher, C. J. Like It or Not, Culture Matters: Linking Culture to Bottom-Line Business Performance. Employee Relations Today. John Wiley & Sons, 27: 2, Summer.

Article Culture Matters
Article-Culture Matters.pdf
412 KB
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Garlock, J. Color My World. Co-op Workplace.

Article Color My World
Article-Color My World.pdf
266 KB
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Fisher, C. J. NHEC Case Study. Denison Consulting Newsletter, 3(1).

Article NHEC Case Study
Article-NHEC Case Study.pdf
895 KB
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Fisher, C. J. Making the Merger Work. Handbook of Business Strategy. Thompson Financial Publications.

Article Making Mergers Work
Article-Making Mergers Work.pdf
1 MB
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Fisher, C. J. & Alford, R. J. Consulting on Culture: A New Bottom-Line. Consulting Psychology Journal, 52: 3, Summer.

Article Consulting on Culture
Article-Consulting on Culture.pdf
487 KB
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Fisher, C. J. Why Mission Matters. Leader to Leader, 17, Summer.

Article Why Mission Matters
Article-Why Mission Matters.pdf
104 KB
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Fisher, C.J., Juechter, W. M., & Alford, R. J. Five Conditions for High-Performance Cultures. Training & Development, May.

Article Five Conditions High Perf Culture
Article-Five Conditions-High-Perf Culture.pdf
425 KB
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Fisher, C. J. Pathways to Performance; Moving Your Denison Culture Data from Diagnosis to Action.

Article Pathways to Performance Culture Branded
Article-Pathways to Performance Culture Branded.pdf
953 KB
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]]><![CDATA[Conference Organizers]]>
  • American Society of Training and Development (ASTD)
  • American Management Association (AMA)
  • Association for Business Psychologists (ABP) (Throughout Europe)
  • Colorado State Governmnet (including the Colorado State Judicial Department's Annual Conference)
  • Jamaica Association for Training and Development (JATD) (Jamaica)
  • Linkage International
  • National Rural Electric Utilities Association (NRECA)
  • Society for Human
    • ]]>    https://fisherconsultinggroup.com/conference-organizers/659b2d0c03cec06ec5a3b429Tue, 07 Mar 2023 05:24:35 GMT
  • American Society of Training and Development (ASTD)
  • American Management Association (AMA)
  • Association for Business Psychologists (ABP) (Throughout Europe)
  • Colorado State Governmnet (including the Colorado State Judicial Department's Annual Conference)
  • Jamaica Association for Training and Development (JATD) (Jamaica)
  • Linkage International
  • National Rural Electric Utilities Association (NRECA)
  • Society for Human Resources Management
  • Society for Industrial & Organizational Psychology
  • Universities (presentations for faculty, administration, and students)
  • Vail Leadership Institute (VLI)
  • Various industry and sector conferences around the globe.
    • ]]>    <![CDATA[Conference Presentations]]>Dr. Fisher has been invited to speak at numerous conferences around the world with a focus on organizational culture and its importance for business performance.  The following are specific topics delivered in the context of keynotes, presentations and workshops.  Materials are available upon request.  If you are

    ]]>    https://fisherconsultinggroup.com/conference-presentations/659b2d0c03cec06ec5a3b428Tue, 07 Mar 2023 05:23:56 GMTDr. Fisher has been invited to speak at numerous conferences around the world with a focus on organizational culture and its importance for business performance.  The following are specific topics delivered in the context of keynotes, presentations and workshops.  Materials are available upon request.  If you are interested in having Caroline Fisher or the Fisher Consulting team support your upcoming conference, don't hesitate to let us know.  Contact Fisher Consulting Group at (970) 390-9420 or caroline@fisherconsultinggroup.com.

    PEO- Chapter GK Fresno, CA (July 14, 2016) INSPIRATION, POSSIBILITIES & LEADERSHIP IN THE HIGH HIMALAYA:Lessons and Learning from Nepal

    University of Denver; (May 19, 2015) Like it or Not… Culture Matters: Linking Corporate Culture to Business Performance, Health & Sustainability of Results

    Northeast Association of Electric Cooperatives Conference - North Conway, NH (May 16, 2014). "Like it or Not…Culture Matters: Organizational Culture & Its Importance for Your Cooperative"

    LeadingAge CA, Annual Conference: - Palm Springs, CA (May 7, 2014). "Like it or not… Culture Matters! Linking Culture to Business Results, and Far More"

    LeadingAge CA, Human Resources Conference: The Role in Building, Defining, and Leading Professionals - Burbank, CA (August 13, 2013).  "HR's Role in Building, Defining and Leading Organizational Culture"

    Peaks Foundation - Golden, CO (July 26-28, 2013).  "Navigating Life: Women Taking the Lead in the 21st Century"

    Colorado Rural Electric Association - Denver, CO (March 13, 2013).  "Like it or Not...Culture Matters: Organizational Culture & Its Importance for Your Cooperative"

    Peak-to-Peak Annual Conference - Golden, CO (July 26, 2013).  "Women Taking the Lead in the 21st Century - Women's Path to Leadership in Today's World"

    Colorado Human Resources Association (CHRA) Annual Conference - Denver, CO (January 18, 2013).  "Corporate Culture & Change: Understanding the Mysteries and Challenges of 'Change' in Today's Organizations - and Unlocking 'Change Friendliness' within the Culture of Your Company"

    Denison Best Practices Forum - Del Rey Beach, FL (January 16, 2013).  "Introduction to the Denison Model & Tools"

    PEO, Chapter GK - Fresno, CA (September 13, 2012).  "Women Taking the Lead in the 21st Century" (Second Part of a Two Part Series: "The Influence of Woman in Business Today: The Dawn of Women in Corporate Leadership")

    University of Denver, Department of Management: Policy and Strategy, Dr. Peter (Jeff) Bowen - Denver, CO (February 7, 2012).  "Like it or Not... Culture Matters: Linking Corporate Culture to Strategy, Policy and Bottom Line Business Performance"

    Colorado Human Resource Association, 2012 CHRA Human Resources Conference - Denver, CO (January 20, 2012).  "Like It or Not Culture Matters: Linking Corporate Culture to Bottom Line Business Performance"

    Team Resources, Inc, Misión GTH 2011 - Houston, TX (October 20, 2011).  "Building High Performance Organizations: Impacting Business Strategy & Corporate Performance through Organizational Culture"

    National Rural Utilities Cooperative Finance Corporation Forum 2011: New Decade, New Opporutnities: Building Bridges in the City by the Bay - San Francisco, CA (June 11-15, 2011).  "CEO Succession Planning: Building the Bridge to Your Cooperative's Future"

    University of Denver, Executive Management Lecture Series - Denver, CO (May 2, 2011).  "Organizational Culture & Corporate Performance...Using Culture to Drive Organizational Performance & Sustainability!"

    Get Smart Schools - Denver, CO (April, 2011).  "Leading and Managing Change in Education: Perspectives and Tools for Today's Leaders"

    National Rural Utilities Cooperative Finance Corporation Independent Borrowers Executive Summit 2010 - San Diego, CA (November 15-17, 2010).  "Building a High Performance Workplace through Culture & Rewards: Weaving Together Organizational Culture and Compensation Practices for Success & Sustainability"

    University of Denver, Class Session - Denver, CO (October 28, 2010).  "Bringing Corporate Culture to Life: The Basics of Organizational Culture - and Why It Matters More than Anything!"

    University of Denver, Keynote Presentation - Denver, CO (October 28, 2010).  "You Be The Judge! Our Very Own Culture Survey Reality Show! Linking Culture Data to Real Life Business Issues"

    The Summit on Compensation and Rewards: A Symposium with Leading  Experts on Utility Management, Compensation and Rewards - Spokane, WA  (June 10 & 11, 2010).  "Culture and Workforce Sustainability:  Using (Your) Organization's Culture to Support and Enhance (Your)  Recruitment, Retention and Compensation Success"

    National Rural Utilities Cooperative Finance Corporation: IBES - Tuscon,  AZ (November, 2009).  "Leading in Tough Times" (Presentation Postponed - Materials Available)

    In conjunction with Linkage Inc. - Chicago, IL (2009).  "Organizational Culture & Change: Driving Performance With State-Of-The-Art Tools"

    Society for Human Resource Management (SHRM) Workshop - Madison, WI (2009).  "Real  Life Stories From The Road: Up-Close and Personal With Organizations  That Have Walked The "Culture Development" Path (News You Can Use As  HR/OD Professionals!)"

    Society for Human Resource Management (SHRM) Keynote Presentation - Madison, WI (2009). "In  Times of Trouble: How Your Organization's Culture Will Either Help or  Hinder Performance, Resilience and Sustainability In Today's Economy  (And...What All This Means For HR/OD Professionals!)"

    TSE Member Satisfaction Summit - Raleigh, NC (2008).  "The Importance of Culture: How Organizational Culture (Really Does) Impact Customer Satisfaction!"

    Linkage International - Boston, MA (2008).  "Organizational Culture and Change: A Workshop on Culture Change and Leadership Development"

    Linkage OD Summit - Chicago, IL (2008).  "Organizational Culture and Diagnosis: A Workshop for Leveragng Change"

    Linkage OD Summit - Chicago, IL (2008).  "Employee Surveys: Bridging the Gap between Implementation and Action"

    Denison Consulting Roundtable - Phoenix, AZ (2008).  "The Culture "Sales" Process: Learnings, Insights & Best Practices!"

    TSE Member Satisfaction Summit - Raleigh, NC (2007).  "Organizational Culture & Cooperative Performance: The Foundation of Success"

    Linkage OD Summit - Chicago IL (2007).  "Corporate Culture and the Wide Range of Tools, Methods and Philosophies: What is a Manager to Do?  An Exploration of Options and Choices for Moving Organizational Culture Forward"

    Global Heathcare Exchange (GHX) Customer Summit - Orlando, FL (2007).  "Implementing Change in Your Environment"

    Bowling Green State University (2007).  "Measuring Designing and Developing an Organization Culture"

    Society for Industrial & Organizational Psychology (SIOP): 21st Annual Conference - Dallas, TX (2006).  "Creating Change through Leadership Development"

    Changing the Game Forum - Beaver Creek, CO (2005).  "The Role of Boards of Directors in Shaping Corporate Culture"

    Denison Forum - Boca Raton, FL (2005).  "Making the Merger Work: Stories of the Merger Integration Challenge"

    National Rural Electric Cooperative Association: CEO Leadership Conference - Tampa, FL (2005).  "Corporate Culture: CEO Perspectives and Duties"

    Colorado State Judicial Conference - Denver, CO (2004).  "Culture and the Courtroom: Using Culture to Create a High Performance Courtroom"

    P.E.O. - Annual Meeting - Fresno, CA (2004).  "The Influence of Women in Businss Today - The Dawn of Women in Corporate Leadership"

    Association of Business Psychologists: Annual Conference - Coventry, England (2004).  "Building the High Performing Organization: Linking Culture to the Bottom Line and Beyond"

    National Rural Electric Cooperative Association: Annual Human Resources Conference - San Diego, CA (2004).  "Corporate Culture and Business Performance: Using Culture to Drive Results at the Team, Department and Organizational Levels"

    Association of Large Distribution Cooperatives - Bartlett, NH (2003).  "Culture's Impact on Cooperative Operations"

    Kansas Electric Annual Conference - Kansas City (2003).  "Using Organizational Culture to Drive Business Performance" & "T.E.A.M. Spells Success"

    Human Resources Forum, Europe - Genoa, Italy (2002).  "Top Team Management: How to Hold onto Your "A" Team"

    American Psychology Association - Division 13 Midwinter Conference - San Antonio, TX (2002).  "Corporate Culture & Performance: Using Organizational Culture to Drive Bottom Line Results"

    Touchstone Energy Challenge - Fort Dodge, IA (2002).  "Choose to Lead...the Art of Multi-Level Leadership"

    Northeast Rural Electric Cooperatives Meeting - Burlington, VT (2001).  "Creating the High Performance Organization: Linking Corporate Culture to the Bottom Line"

    Linkage Inc.'s International Organizational Development Conference - Brussels (2001).  "Assessing and Developing Your Organization's Culture"

    Linkage Inc's Change 2001 Conference - San Francisco, CA (2001).  "Linking Culture and the Bottom Line"

    Lotus Notes Lotusphere Conference - Berlin (2000).  "Using Corporate Culture to Drive Performance"

    Linkage Inc's Change 2000 Conference - San Francisco, CA (2000).  "Linking Culture and the Bottom Line"

    Cooperative Financial Corporation (CFC) Annual Conference - San Diego, CA (2000).  "Linking Culture and the Bottom Line"

    Jamaica Association of Training and Development - Montego Bay (1999).  "Corporate Culture and Bottom-Line Business Results"

    American Society for Training & Development - San Francisco, CA (1998); Atlanta, GA (1999).  "Corporate Culture and the Bottom Line"

    Colorado Mountain College Business Conference - Vail, CO (1998).  "Common Goals, Values and Culture...Creating the High Performance Business Culture"

    Cordillera Culture and Change Conference - Edwards, CO (1998).  "Mergers and Corporate Culture"

    ]]>    <![CDATA[Self Assessments]]>Organizational Culture Self-Assessment

    How strong and healthy is your business culture?  Does the culture of your business support the results you want?  Will your cultural infrastructure ensure success going forward?  Or will it serve as a barrier to performance?

    This Organizational Culture Self-Assessment will help you better

    ]]>    https://fisherconsultinggroup.com/self-assessments/659b2d0c03cec06ec5a3b426Tue, 07 Mar 2023 05:22:17 GMTOrganizational Culture Self-Assessment

    How strong and healthy is your business culture?  Does the culture of your business support the results you want?  Will your cultural infrastructure ensure success going forward?  Or will it serve as a barrier to performance?

    This Organizational Culture Self-Assessment will help you better understand your organization’s cultural strengths and weaknesses—strengths which are serving your desired results and weaknesses which are eroding effectiveness and performance.

    Click the link below to take the self-assessment!

    Self Assessment Org Culture
    Self_Assessment_Org_Culture.doc
    110 KB
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    Denison Leadership Self-Assessment

    How strong are you as a leader? Do you display leadership traits that will competently guide your people forward and achieve the results you desire? Or are your leadership skills and behaviors getting in the way of your performance and that of your people? The following assessment gives you a glimpse of a few essential competencies required for building a strong business culture and success for your organization.

    Click on the link below to take a brief leadership self-assessment!

    Self Assessment Leadership
    Self_Assessment_Leadership.doc
    137 KB
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    ]]>    <![CDATA[Linking Culture with Performance]]>

    Research demonstrates which key measures are impacted by which key quadrant. See the Impact Matrix below...

    ]]>    https://fisherconsultinggroup.com/linking-culture-with-performance/659b2d0c03cec06ec5a3b425Tue, 07 Mar 2023 05:21:23 GMT

    Research demonstrates which key measures are impacted by which key quadrant. See the Impact Matrix below...

    ]]>    <![CDATA[The Denison-Culture-Model]]>

    Mission is the degree to which the organization is crystal clear about its business direction.

    Involvement is the degree to which individuals at all levels are truly engaged in and "own" the business direction, and the degree to which they are positioned to help the business succeed.

    Adaptability

    ]]>    https://fisherconsultinggroup.com/the-denison-culture-model/659b2d0c03cec06ec5a3b424Tue, 07 Mar 2023 05:20:30 GMT

    Mission is the degree to which the organization is crystal clear about its business direction.

    Involvement is the degree to which individuals at all levels are truly engaged in and "own" the business direction, and the degree to which they are positioned to help the business succeed.

    Adaptability is the degree to which the organization understands the customers' needs, can change in response to changing demands, and can learn new skills and technologies to support business success.

    Consistency is the degree to which the organization has shared values, systems, and processes which support achievement of the business mission and goals.

    Review the table below to see which of the four key traits impacts various business success measures...

    ]]>    <![CDATA[Like it or not...CULTURE MATTERS]]>So you think business culture doesn't matter. You think it falls in the realm of "soft stuff" that the HR folks should handle. Perhaps you think it's a passing fad, big in the 80's and starting to show its trendy head again

    ]]>    https://fisherconsultinggroup.com/like-it-or-not-culture-matters/659b2d0c03cec06ec5a3b423Tue, 07 Mar 2023 05:19:23 GMTSo you think business culture doesn't matter. You think it falls in the realm of "soft stuff" that the HR folks should handle. Perhaps you think it's a passing fad, big in the 80's and starting to show its trendy head again - and this too shall pass. Or maybe you are one of those who actually think culture matters, but figure you'll focus on it when "things slow down around here." Well, think again. Business culture matters. It can't be delegated to the HR department; it is not a passing fad - and, as a business leader, you really can't afford to wait to deal with it. It might very well be the single most important thing a leader can focus on to create and support sustainable bottom-line results.

    Download the full article...

    Culture Matters Article 907
    Culture Matters Article - 9.07.pdf
    720 KB
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    ]]>